Customer Care

Love it or your money back, no questions asked - it’s that simple.

Enjoy a convenient and worry-free shopping experience when buying with us. Every order is backed by our Happiness Guarantee policy made just for you, so you can get the peace of mind you need when you begin your journey with A3 Direct™️.

😍 Things that make you smile…

✔️ 2-Year Manufacturer Coverage
✔️ Quick responses and resolutions
✔️ Easy no-cost replacements

Here when you need us

If you are contacting us about an order, please include your Order ID, a brief description of your inquiry, and photos/images (if applicable). Our support team will get back to you within 24 hours.

👉 Open a support ticket

Support hours

Mailing address

A3 Direct
102 Central Ave Ste 1247
Sweet Grass, Montana, 59484US

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